About CT Energy Assistance
About the CT Energy Assistance Program
The Connecticut Energy Assistance Program (CEAP) helps residents pay for their home heating costs. Applications typically take 30-45 minutes to complete.
- Benefit amounts: $355-$705 for the 2026-2027 season, based on household size, income, and heating source.
- Payment process: Benefits are usually paid directly to your utility company or fuel vendor.
- Extra Help: Households using deliverable fuels (oil, kerosene, propane) may be eligible for additional fuel deliveries. CEAP recipients may also qualify for payment matching plans, shut-off protection, and heating equipment repairs or replacement.
CEAP is an annual benefit, so you must apply each year to receive assistance.
- Online applications: Will open Tuesday, September 1, 2026, through the CEAP online portal.
- In-person applications: Will begin on Tuesday, September 1, 2026.
- Last date for deliverable fuel authorizations (propane, oil, etc): April 1st, 2027
- Deadline: The last day to apply for benefits is May 31, 2027. Applications sent by mail must be postmarked by this date.
Alliance for Community Empowerment serves residents from Bridgeport, Easton, Fairfield, Monroe, Norwalk, Stratford, Trumbull & Westport; clients residing outside of these towns may contact 211 for information for their local CEAP office.
Alliance processes CEAP applications in-person and virtually.
To schedule an appointment:
call (203) 394-6904 & follow the prompts, or visit our on-line scheduling system.
How to Apply:
Alliance will be accepting CT energy assistance applications via phone, walk-in, by appointment, online, and mail-in. Call (203) 384-6904 and follow the prompts, or call (203) 838-8110 in Norwalk. Click below to apply online.
Ordering Fuel
USE OUR 24 HOUR AUTOMATED PHONE LINE
Press 1 – Make, Cancel, or Check Appointment
• Please use the Social Security Number, Application #, or Phone #
• DO NOT HANG UP until you hear, “Thank you for calling Alliance appointment line”
Press 2 – List of items to bring to your appointment
Press 3 – Status of Application (not available until November)
• Press 1 – To use the application #
• Press 2 – To use the Social Security Number
Press 4 – To order Oil (not available until November)
• Press 1 – To use your application number, including 0’s, followed by #
• Press 2 – To use the Social Security Number, followed by #
• Press 4 – Request Delivery
Press 5 – To Create a Low Budget Worksheet
• Press 1 – To us your case # (application #)
• Press 2 – To use the Social Security Number
Delivery orders are processed and authorized to vendors daily (excluding holidays and weekends). Expect delivery 48-72 business hours after vendor is notified of your request.
UTILICE NUESTRA LÍNEA TELEFÓNICA AUTOMATIZADA LAS 24 HORAS
Presione 4 – Para pedir Aceite (no disponible hasta Noviembre)
• Presione 1 – Para usar su número de solicitud, incluidos 0, seguido de #
• Presione 2 – Para usar su Número de Seguro Social, seguido de #
• Presione 4 – Solicitar entrega
Presione 1 – Hacer, Cancelar o Verificar cita
• Utilice SSN, Aplicación # o Teléfono #
• NO CUELGUE hasta que escuche: “Gracias por llamar a la línea de citas de Alliance”.
Presione 2 – Lista de elementos para llevar a la cita
Presione 3 – Estado de la Aplicación (no disponible hasta Noviembre)
• Presione 1 – A nosotros aplicación #
• Presione 2 – Para usar Número de Seguro Social
Presione 5 – Crear hoja de cálculo de bajo presupuesto
• Presione 1 – Para nosotros caso # (aplicación #)
• Presione 2 – Para usar Número de Seguro Social
Los pedidos de entrega se procesan y autorizan a los proveedores diariamente (excepto festivos y fines de semana). La entrega se realizará en un plazo de 48 a 72 horas hábiles tras la notificación de su solicitud al proveedor.
FAQs
For frequently asked questions about energy assistance, please visit: https://portal.ct.gov/heatinghelp?language=en_US
* All programs are subject to funding availability.