Order Oil

To order oil, you may do so by calling the Alliance for Community Empowerment main building. Please inquire about the basic award benefit only between the hours of 9 am and 4 pm Monday through Friday. You may also email your order to EnergyOil@abcd.org. Be sure to have your client ID# handy to process the order. Any changes of address or phone number must be reported immediately. Our offices for these orders are closed on the weekends, holidays, and on days of inclement weather. If you order oil and do not receive it within 3 days, please call our energy office. Please be advised that crisis benefit deliveries must be authorized through the energy office. To receive the safety net benefit, you must be approved and authorized by the energy department at the Alliance for Community Empowerment main office.

Please be aware of a few important dates pertaining to delivery of oil:

  • November 1, 2021 – First day for delivery
  • May 2, 2022 – Last day for fuel authorization
  • June 15, 2022 – Last day to submit deliverable fuel bills for payment to energy office
  • May 31, 2022 – Last day for Energy Assistance

When you are expecting a fuel delivery to your residence, please plan using the guidelines outlined below. These reminders pertain to fuel clients of oil, propane, coal, wood, and kerosene.

To plan ahead, be sure to:

  • Mark oil fill for oil company
  • Have a clean path leading to the oil tank fill
  • Check oil gauge weekly (or have a friend or relative assist you if necessary)
  • Place order at the ¼ mark

Prepare for bad weather conditions by listening to your local radio stations. Listen to local radio station WICC (600 AM) for weather conditions and office closings.

Please be advised that our offices are also closed on the following dates below:

  • January 1st – New Years Day
  • January 17th – Martin Luther King Jr. Day
  • February 21st – President’s Day
  • April 15th – Good Friday
  • November 11th – Veteran’s Day (Observed)
  • November 23 & 24 – Thanksgiving Day
  • December 25th – Christmas Day

For more information on the CT Energy Winter Program (CEAP), please visit www.ct.gov/staywarm.

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